AAAA World Saves Time and Money by Streamlining Self-Service Reporting with Entrinsik Informer - Case Study

Challenge: Needed self-service access to reporting and data analysis

AAAA World is a leading distributor of consumer electronics and appliances. They also operate a retail showroom on premises in Florida, AAAA Universe , selling consumer electronics, home appliances, and much more.

In order to access the information they needed to analyze data within their Rocket D3 database, AAAA World hired a consultant who would create a program to manually run reports as the team needed them. "Our consultant would provide report access to various employees based on their security level or authorized users would manually run the reports and give it to the person needing the reports," says Kiran Patel at AAAA World. "We had to rely on our consultant each time we needed a report."

Another option for the team at AAAA World was to run reports from the TCL command, a complicated and non-menu driven process that most employees were unable to do. If someone needed a report urgently and they did not have access, they would have to wait until an authorized person had the time to run it for them.

As a result, the reporting process was time-consuming, inefficient, and the required reports were not generated when needed. AAAA World was unable to get key data to the people who needed it when they needed it in a cost efficient way. AAAA World was hoping to rely less on their consultant to create reports and also become more efficient at getting the information needed out of their database in order to make data-driven decisions.

Solution: Implement an end-user friendly reporting and analytics solution

While investigating options, AAAA World was referred to Entrinsik Informer by a third party and decided to purchase Informer reporting and business intelligence after going through the trial phase.

"Informer helped us greatly by not needing our consultant to program reports," says Patel. "It also enabled us to setup reports to be sent on a scheduled basis by email. It's been very convenient for us."

AAAA World chose Informer for its ease of use, reporting and analysis flexibility, and automated scheduling capabilities. Informer's built-in query engine enables both technical and non-technical business users to generate and schedule reports based on live production data. Informer enabled AAAA World to push report creation out to users who can customize reports based on individual needs without IT support.

Results and Benefits: Saved time and money with on demand reporting

AAAA World created reports for inventory reporting, using various dictionaries that were setup on D3. They also created reports to pull data on sales & accounts receivable. It has helped the team tremendously by distributing scheduled reports via email and no longer having to wait to manually run all our reports.

The features of Informer that AAAA World particularly liked were the ability to:

· Set up reports where the user could customize data selection criteria;

· Schedule emails to send out reports automatically;

· Assign reports for specific groups and setting up users to be part of a certain group;

· Easily and quickly train users to use the software.

AAAA World's reporting capabilities are now much easier and streamlined, presenting information in drag-and-drop form. "There is definitely a cost savings since we have to rely less on our consultant to prepare reports," says Patel. "Users are very satisfied they now have the flexibility to generate their own reports and can also change certain fields and modify the reporting format."

"We would definitely recommend Informer for D3 users," says Patel. "Informer can improve your productivity by giving you real-time data when you need it by running the reports on demand. We have been on the PICK operating system for over 30 years and this is the first time we have software that's made sense for us in complementing our reporting and even replacing some of the reports we already have."

Entrinsik

Located in RALEIGH NC.

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